Telesale Executive (Female) - Tech Products (Onsite)

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<p><strong>Responsibilities</strong></p> <ul> <li>Lead Generation & Customer Engagement: Actively identify and contact potential customers online and through phone to generate sales leads and build a client base.</li> <li>Product Expertise: Develop a thorough understanding of computer hardware, software, and peripherals to effectively communicate features, benefits, and technical specifications to customers.</li> <li>Sales & Negotiation: Present products, answer customer questions, explain technical details, and negotiate prices and terms to secure sales.</li> <li>Customer Relationship Management: Maintain and grow profitable relationships with customers by providing excellent service, handling queries, and following up on leads and inquiries.</li> <li>Sales Target Achievement: Work independently or with a team to meet or exceed monthly or quarterly sales goals and drive revenue for the company.</li> <li>Market & Trend Awareness: Stay informed about the latest technology trends, online marketing strategies, and competitor activities.</li> </ul> <p><strong>Essential Skills & Qualifications</strong></p> <ul> <li>Education: A High School Diploma or GED is a minimum requirement, though degrees in business, marketing, or computer science can be beneficial.</li> <li>Experience: Telesale, Client Service, Customer Service, Sales</li> <li>Communication & Customer Service: Exceptional ability to communicate effectively through various digital platforms and provide outstanding customer service.</li> <li>Technical Aptitude: Basic to strong knowledge of computers, Hardware and related IT terminology.</li> <li>Sales & Persuasion: Strong persuasion and negotiation skills to overcome objections and close deals.</li> <li>Organization & Self-Motivation: Ability to manage multiple tasks, prioritize work, and remain self-motivated to achieve sales targets.</li> <li>Digital Tools Proficiency: Familiarity with online sales tools, CRM systems, and communication platforms (like email, chat, and phone).</li> <li>Sales Bous attached to the role.</li> </ul>

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