1 0

    United Kingdom Job

    American Express Offers FULL TIME Senior. Service Delivery

    American Express Offers FULL TIME Senior. Service Delivery

    Job Description
    Wayfair is a leading e-commerce company specializing in home goods and furnishings. With a strong presence in the online retail market, Wayfair is committed to providing exceptional products and services to its customers. As a (Remote) Business Account Manager at Wayfair, you will play a pivotal role in driving the company success and ensuring that our business clients receive the best service possible.

    Job Title: (Remote) Business Account Manager

    Company: Wayfair

    Location: Remote

    Job Description:

    Are you a talented and motivated individual with a passion for sales and client relationship management? Wayfair is seeking a (Remote) Business Account Manager to join our dynamic team. In this role, you will be responsible for fostering and nurturing business relationships, managing key accounts, and contributing to our company growth. If you are looking for a challenging and rewarding opportunity in the e-commerce industry, this is the role for you.

    Key Responsibilities:

    Build and maintain strong, long-lasting client relationships by understanding their needs and objectives.
    Act as the primary point of contact for business clients, addressing inquiries and resolving issues in a timely and effective manner.
    Develop and execute account plans to achieve growth and revenue targets.
    Collaborate with cross-functional teams, including Sales, Marketing, and Operations, to ensure the highest level of customer satisfaction.
    Monitor market trends, competition, and industry developments to identify opportunities and threats.
    Provide insights and recommendations to enhance the overall customer experience.
    Required Skills:

    Proven experience in account management, business development, or sales.
    Exceptional communication and interpersonal skills.
    Strong negotiation and problem-solving abilities.
    Results-oriented with a track record of meeting or exceeding sales targets.
    Ability to work independently in a remote environment and stay self-motivated.
    Proficiency in using CRM tools and other sales-related software.
    A deep understanding of the e-commerce industry and market dynamics.
    Why Wayfair:

    At Wayfair, we offer a competitive compensation package, including base salary and performance-based incentives. Our comprehensive benefits package includes healthcare, dental, and retirement plans, as well as opportunities for professional development and career advancement. Join us and be part of a team that is passionate about innovation and dedicated to exceeding customer expectations.

    If you are ready to take your career to the next level with a forward-thinking company that values its employees, we encourage you to apply for the (Remote) Business Account Manager position at Wayfair. Your dedication and expertise will contribute to our ongoing success in the online retail industry.

    Wayfair is an equal opportunity employer, and we welcome candidates from all backgrounds to apply. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. Join us in shaping the future of e-commerce!

    View full details

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...